Amenta's Key, LLC

FAQ

You may have some questions about our products.  We are here to answer them. Email Support@AmentasKey.com for fastest response OR take a look at the following Frequently Asked Questions:

Q: Are Amenta's Key products organic?

A: Many of our Ingredients are certified organic, not all.  All of products are formulated to be 95-100% natural.


Q: Amenta's Key products look good enough to eat! They are natural and made with many cooking oils. Can I eat them?

A: We understand, we intentionally make our products appear edible. PLEASE DO NOT EAT or ingest our products. They are safe for skin and for external use only! Please exercise precaution and do not leave children unattended with Amenta's Key products. If ingested, please contact poison control immediately 1-800-222-1222 


Q: Do you offer wholesale pricing?

A: Yes we do. Please use our CONTACT US
 form or give us a call at 1-800-365-3586 to discuss your needs.


Q: I have sensitive skin/eczema, can i use your products.

A: Our recipes are formulated for sensitive skin. We list our ingredients in each product description. Always test a small area before applying to larger areas.


Q: I see "Sodium Hydroxide" listed as one of your soap ingredients, Isn't that Lye?

A: Yes, it is. Lye is absolutely necessary in the process of soapmaking. No lye = No soap. The short version of the story is: It is first dissolved in liquid, typically water but sometimes juices or milks, and then combined with oils to make soap. No lye remains in the soap after it is has gone through the saponification process. You can read more about Lye in soap Here and Here
There are a lot of free online resources to learn more about lye and soapmaking.


Shipping Policy

There is no additional charge for shipping. All In-Stock items will ship on the upcoming Friday after purchase is made. Made to Order items which are noted in the items description will note processing time. Custom and wholesale shipping dates will be estimated at time of quote. If you have any questions about your purchase, please contact us at 800-365-3586

Refund Policy

Quality Assured, however due to the sensitive nature of our products, we cannot accept returns or exchanges. We are however committed to your satisfaction and will work with you to resolve any issues you may experience. Contact us at 800-365-3586 to address your concerns.
Your bag is empty
Start shopping